RETURN AND REFUND POLICY

We want you to be completely satisfied with your purchase from livestreetsculture.com If you're not happy with your order, we’re here to help with easy returns or exchanges — as long as the shoes are in their original condition.

Return & Exchange Eligibility

  • We offer a 7-day return and exchange window from the date you receive your order.

  • Returns are accepted only if the following conditions are met:

    • The shoes are unused and unworn (can be tried indoors to check size/fit).

    • The shoes are returned in the original box without damage.

    • All original tags, packaging, and accessories are intact.

Returns or exchanges will NOT be accepted if:

  • The shoes show signs of wear, dirt, or damage.

  • The shoe box is damaged, taped, written on, or not returned.

  • The return request is made after 7 days of delivery.

Return Process

  1. Contact us within 7 days of receiving your order via:

  2. Once your return is approved, we will arrange a pickup via our courier partner.

  3. Once we receive and inspect the shoes:

    • If approved, you can choose between:

      • An exchange (subject to stock availability).

      • A refund (excluding delivery charges).

      • Or a store credit, valid for 6 months.

  1. Damaged / Wrong Item / Missing Item

  • If you receive:

    • A damaged item,

    • An incorrect item,

    • An item missing from your order,

  1. Contact us within 48 hours of receiving your package with photos, and we will resolve it promptly.
  1. Important Notes

  • Refunds are processed to the original payment method within 5–7 working days after the return is approved.

  • Delivery fees are non-refundable unless the error is on our side (damaged, incorrect, or missing item).

  • We reserve the right to reject any return that does not meet our conditions.

  1. Need Help?
  2. If you have questions about returns, exchanges, or anything else, feel free to contact us at: